Patient Experience – The Most Important Part of Dental Care

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Why is this an issue?

Just how important are first impressions? One study estimates that you only have a few seconds to make a great first impression. So, what does this mean to your team and dental practice? This means that you have a brief opportunity to make a great first impression and distinguish yourself and your practice. This is your opportunity to build a strong relationship of trust with your patients. The more connections you and your team make with your patients, the stronger your bonds become. Common connections include their hobbies, hometown, family, career, and other interests. These common connections go a long way to building bonds and putting patients at ease. This is also to establish the bond between the patients in trusting the Dental expert.


How to make things better for the patients:


Typically, when adult patients are on the hygiene schedule for 40 to 60 minutes, there is initial information to be gathered, the clinical exam, a prophylaxis, and the doctor exam. This can work perfectly for those who have no complex needs, however, for most adults with an extensive dental history, the most important parts of the process get shortened or eliminated to accommodate the time schedule. These important parts include spending time connecting with the patient to discuss their needs and wants, educating them about their dental conditions and possibilities for their oral health, and treatment planning and sequencing the next steps for treatment. These components are the key to patients saying yes to your treatment recommendations and improving their oral health.

Consider another more efficient and productive process. When adult new patients are seen first on the doctor’s schedule with a second assistant or new patient coordinator, then the patients can be scheduled for their specific needs and wants more appropriately, and won’t be restricted on the already busy hygiene schedule.

By spending the appropriate amount of time with adult new patients, three things happen. First, patients feel special because their questions and concerns are addressed. Second, the practice wins because a thorough exam allows for more comprehensive diagnosis and potential treatment provided. Third, team members win because they are involved in the process and help guide patients along the path to better health. Patients can then be scheduled for the appropriate amount of time on the hygiene schedule for a prophylaxis or periodontal treatment. Even though some may object to a return visit, once patients understand that this is in their best interest, most agree.


Remember, dentists everywhere:


The stronger communicators and leaders that you and your team become, the more effective this process becomes. The more you can connect with patients, the faster that a relationship of trust is built. The saying, “People don’t care how much you know until they know how much you care” rings true in dentistry. Creating the Ultimate New Patient Experience will be a win-win for everyone!

Below are 4 key tips why a patient engagement is immensely important for healthy practice

  1. Smile and welcome them to your practice. Assure them that they have chosen the right practice and doctor.
  2. Make at least two to three connections with them. Some examples include talking about their hometown, hobbies, pets, or family.
  3. Take the time to acknowledge their wants and needs. Ask them about their goals for their smile and overall health.
  4. Take photos of their oral conditions and share them with the patient. Intraoral cameras are great for this.

Oral Health – 5 Important Things Quick & Easy

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  1. Brush – Don’t Scrub


Scrubbing your teeth like you would your floors will only wear away the tooth enamel, leading to discomfort and additional sensitivity. To keep your teeth clean, apply very little force. Use a soft brush and lightly go over them. You are not power washing or scouring, you are polishing a delicate pearl.

When you scrub too hard, you are affecting your gum line as well. When you brush too hard on your gums, it can cause them to become irritated and inflamed. If this happens too frequently, your gums can start to shrink and recede.


  1. Avoid Sodas


This is a hard tip to follow, but sodas are harmful to teeth for a number of reasons. They contain a large amount of sugar, have artificial colors that will stain your teeth, and are very acidic. The phosphoric and citric acids are a large concern because they (too) eat away at your tooth enamel, making it softer and more prone to cavities.

While you’re at it, limit sugar binges. Sugar causes bacteria and acid in your mouth to increase. For every sugary treat or beverage you consume, you’re increasing the acid production in your mouth for up to 20 minutes.


  1. Brush after Meals:


Many dentists suggest brushing after every meal. If that’s possible, it’s a great way to keep sugars from “nesting” in your teeth. However, there is an optimal time to do so. For best results, wait at least 30 minutes after eating before brushing. If you can’t brush after a meal, chew a piece of sugar-free gum.

The reason it is so critical to brush after eating is to remove the leftover food particles, stuck on sugar, and plaque that builds up in between the teeth after eating. Since we have bacteria in our mouth that loves to feed on sugar, any time after we eat is a smorgasbord for the bacteria that live in our mouth.


  1. Floss Daily:


No matter how much of an expert brusher you are, there are areas of your mouth you just can’t get to. Flossing helps remove food and plaque between teeth and below the gum line. Bacteria takes 24 hours to create plaque, so flossing is a helpful way to prevent that process. However, don’t floss more than once a day, as you don’t want to irritate your gums.

While oral health has improved in young people ages 6–19, (only 40 percent of them had a cavity, versus 50 percent from a decade ago), adults continue to put off basic dental care. Stay on top of your oral health every day, and you’re more likely to maintain your teeth.


  1. Visit your dentist:


While it might be obvious at first, but when you think about it, most people do not actually visit their dentist often enough or at all, unless they have an emergency that absolutely needs to be taken care of. If you take care of your teeth by following the tips above, your visits to the dentist do not need to be nearly as menacing as they are in case of other people, who tend to make things more difficult for themselves. Your relationship with your dentist keeps your oral health in balance and ensure timely protection of your pearlies.


Oral Health – The Power of Your Smile

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5 reasons why your smile is so important;


  1. You’re Simply Attractive


The first thing that comes to mind, except beautiful, is that a white smile is a symbol of good oral health. Smile! Research has proven that we find others more attractive when they are wearing a smile. This one is a no-brainer, but for the sake of helping it land in your mind, think about someone who you know and think of first when they are down, sad, angry, frustrated, whatever it may be. How attractive are they? Now picture them simply with a Bright smile on their face. Good oral health and a positive smile is simply an excellent expression.


  1. Smile is Contagious


Have you relished the moments with your family, friends, work mates and neighbors? I mean just the love for laughter we all crave for? Smiling can be a real pleasure, and you will have a good reason to be happy. Making your visits to the dentist happy occasions where you go for a chat instead for a drilling, both in the literal sense, and in the other where you are repetitively told to take better care of your teeth.


  1. Smile is Seductive


People love seeing a white smile, as it means more than just repetitive brushing and cleaning, three or more times a day. It also means that you have habits, good ones, and are therefore to be considered reliable, which could translate in you getting a job. Nothing impresses as much as a reliable person, especially a warm white smile. Young or old for all ages a beautiful smile is a natural ornament. Being connected with a dentist for timely care enhances your charm of emotional and physical wellbeing.


  1. A Beautiful smile is a Feel Good Factor


If you take a look at some of the famous movie stars, for example, Tom Cruise, you will see that they had quite an increase of his fan base, as well as the overall quality of the movies, not to mention the box office, after he got his teeth whitened. Think of George Clooney, and even Miley Cyrus, and you will notice that they look much better with their teeth whiter, and with their confidence up.


  1. Build better relationships and Community


Give yourself a good smile, whether by improving your oral care routines, or by visiting your dentists to get some cosmetic makeovers, and you will give yourself much more than just health. With a good, nice smile, one that everyone will love to see, you will get your confidence back, or get even more of it if you had it. With you being confident, you will likely improve your communication with people, and therefore earn their trust resulting in positive Connections.


Digital Dentistry

3d-dentistry Digital DentistryWhy digital?

The purpose of this article is to examine the concept of digital dentistry, its advantages and limitations, and make statements and observations on specific areas of digital dentistry based on research, direct personal experience, and communication with dental manufacturers and clinicians worldwide. It is intended to provide a practical view of digital dentistry, a stimulus for greater adoption of the areas that are proven, and faster integration of new technologies from which our profession can benefit. Let us dive into some of the procedures and things that make the digital approach favorable.


What is exactly digital dentistry?


While the term digital serves the purpose of describing a very wide set of things, in this case, it refers to the broad scope of equipment that uses digital or components that are controlled by a computer, as opposed to those that have only electrical components, and mechanical ones. The broadest idea that is associated with digital dentistry is the computer aided design and computer aided manufacturing, but, there are more benefits to the digital approach.

To be considered a clear advantage, the area of digital dentistry must include three things:

  1. Improved efficiency — both cost and time
  2. Improved accuracy in comparison to previous methods
  3. A high level of predictability of outcomes

Some areas of digital dentistry lack one or more of these characteristics and could easily be improved by adopting or integrating technology from other industries, or eliminating attempts to improve older, outdated technology and implementing newer, disruptive technology.


The transition to the digital world:


Dentists who have not yet adopted this prerequisite for digital dentistry should do so now! Daily advances and improved software adapted from other industries allow this technology to be affordable, attain the fastest adoption rate, and offer a high return on investment. Current and highly effective systems include Eagle soft (Patterson), Dentrix (Schein), Practice Works (Care stream Dental), and Web-based software such as Curve Dental.


Digital patient education is growing rapidly. The future in this area will reveal technologies and methods of communication already available in other industries, such as voice-activated and/or touch-screen computer and software instruction, live video and rapid recall of photos and educational components, 3-D video presentation with and without monitors or tablets, and off-site live consultation and education.


The future is here to be embraced:


Digital dentistry is more than just hype. When properly implemented and fully educated, return on investment can be excellent, increased joy in practicing dentistry can be experienced, and better care for your patients can be delivered. The future of dentistry is now. Waiting another 10 years to adopt or integrate these new areas of dentistry will leave you decades behind. Decide which areas will best augment your practice, make informed decisions regarding your choice of product/technology, obtain education and training, and have fun!